Redland Investigations is a privately owned business which is located halfway between Brisbane city and the famous Gold Coast, however, we operate throughout the State of Queensland, as well as handling local, national and international enquiries. Because by most standards we are considered a 'small' agency, this ensures the client receives individual attention and their enquiry is not 'lost in the paperwork'. The Owner Manager consistently focusses on achieving a satisfactory result for the client and personally oversees all enquiries. Our highest priority is to ensure you feel secure in the knowledge that your concerns are kept confidential at all times and our discretion is assured when handling your valuable information. But even more importantly, we treat each and every client's enquiry with courtesy and empathy.
Your initial half hour consultation is free of charge and if after discussing the nature of your enquiry with the Owner/Manager you then decide that we at Redland Investigations are best suited to assist you, a general plan outline will be discussed, together with the anticipated costs. We accept online instructions as well as online payment and in most cases there is no need for face to face contact at any stage if you prefer.
We take our profession quite seriously and our approach to a small investigation is treated with as much importance as with a larger investigation, with the emphasis on achieving a realistic, satisfying outcome for both the client and the agent. During any enquiry, Company Policy states that we are expected to work within the law and abide by the Privacy Act at all times. Finally, there will be no promise made that cannot be kept. If the client’s enquiry is outside our expertise, we will immediately recommend to them, the name of a more appropriate Agent at no cost to the client.
Redland Investigations is an Australian based agency that has ties with The British Agents Group and e-Legal, both of which are based in the U.K.